We'll Make It Right
Report a damaged or defective item
Arrived broken, torn, or just wrong? Tell us what happened and we'll work with you to make it right. This is for physical products (posters, framed prints, apparel) — for anything else, use the feedback tab in the corner of any page.
One thing we'll ask for next
After you submit, check your email — we'll ask you to reply with photos of the damage
and the outside of the packaging. Our print partner requires both to process a claim,
so having them ready speeds things up.
How we handle these
We review every report individually. The right resolution — a reprint, a refund, or
store credit — depends in part on our print partner's own policies, which we don't
fully control, so some cases take a little longer than others to sort out. We'll always
work in good faith to get you a fair outcome, though we're not able to guarantee a
specific result in advance.